© Proeye Communications & Security Systems 2017
May 2015
Italian Satellite broadcast on 3805 MHz Deteriorating
Italian Satellite Broadcast on ASIASAT 5 @ 100.5E signal has deteriorated ever since the last retune took place in April 2014. A number of clients reported their RAI broadcasts
pixelated or the receiver displayed no signal. At Proeye we attended a number of clients experiencing the poor reception problems and in most situations were able to fix the
problem by precisely adjusting the dish for best reception. However if the clients used a larger satellite dish, there would not be an issue with reception.
Further news. Proeye is only providing High Definition Satellite Receivers, as broadcasters as slowly migrating to the MPEG-4 compression standard. This is to keep in line with
the prospect of RAI broadcast like many other satellite broadcaster slowly changing to MPEG-4.
August 2014
Proeye has obtained new 2.3 meter satellite dishes with Galvanised Mounting Structure. These dishes of this kind are rare in Australia. The hot dip galvanised steel reduces
maintenance and structurally protects the steel mount which is prone to rusting. These dishes are suitable where maintenance is more difficult, or areas of high humidity.
March 2014
Italian RAI broadcast on ASIASAT 5 @ 100.5E change to 3805 MHz.
Italian satellite broadcast, RAI, from ASIASAT 5 satellite @ 100.5E is changing transponders again. The broadcast will change to the transponder @ 3805MHz, Horizontal Polarization.
Either manual entry or satellite receiver blind scan should pick-up the frequency for viewers to continue to receive the Italian broadcast after the cut-off date, 1 April 2014.
We found some receivers, generally five or more years older, did not tune to the new frequency either. These receivers included early Strong models below the 4652 series, Humax 5410,
Humax 5410z, and some ST Gold receivers.
During this time of the frequency change, we were receiving many calls regarding reception problems between 4:30 and 5pm daylight saving time, which is 3:30 to 4pm non-daylight
saving time. The cause of the reception problems during that time was caused by a phenomena refered to as ‘’Sun Outage. More information about sun outage can be found on Wikipedia.
Asiasat Hong Kong provider a sun outage calculator for those interested in calculating the next sun outage time. More information.
The new transponder details to assist with self tune is as follows.
RAI Italian broadcast
Frequency: 3805 MHz
Symbol rate: 4726
Polarity: H
FEC: 2/3
For those that require a technician, feel free to email or call to schedule us to tune the satellite receiver.
October 2013
Cel-Fi Mobile Repeater
Proeye is now a proud reseller and installer of the Cel-Fi mobile phone repeater. Cel-Fi is the only legal consumer available repeater that can be authroised under third
party authorisation by Telstra. Telstra also supply the Cel-Fi under their Smart Antenna brand. Proeye has accepted to sell, install and provide additioal installation services
to buyers that have mobile phone reception difficulties that are on the Telstra Next G network. Proeye can conduct site analysis, check for interference, find the best reception
to deploy the repeater and provide further technical and consultation. Proeye uses the same professional equipment to analyse radio signals for Digital TV, Satellite Communications
and interference to radiocommunications services.
July 2013
Vietnam Satellite TV upgraded to MPEG4
Vietnam Satellite TV broadcast, VTV, on VINSAT Satellite currently upgrading their broadcast from MPEG-2 to MPEG-4. VTV is a Vietnamese Government
Broadcaster from Vietnam with its headquarters based in Hanoi Vietnam. VTV broadcast across a number of mediums, terrestrial, cable and satellite.
On 1 June 2013, VTV began broadcasting in MPEG-4 and some channels in High Defnition (HD). The MPEG-4 format achieves increased spectrum efficiencies
and allows the broadcaster to increase its program continent in the sam available spectrum, which may be one of the reasons VTV has changed its video
compression to MPEG-4. To continue to enjoy VTV programs, viewers need to upgrade their set top box to a MPEG-4 satellite capable receiver.
Proeye are installing new satellite set top boxes (Globo T3) from $200 Currently the VTV Programs viewable are: The THAO HTV_Uplink PHU NU GIA DINH
CA NHAC HTV 7 THUAN VIET FBNC HTV 9 DU LICH PHIM VTV 1 VTV 2 VTV 3 VTV 4 VTV 6 VTV 3 HD.
These programs are on Vinsat C-Band We use Professional Satellite analysers such as the HD Ranger Plus to check your satellite reception before
proceeding to install.
The end for ERT Greek Satellite Broadcast
ERT broadcast was switched off by the Greek Government. Viewers wishing to continue to watch Greek Satellite TV can have their dish’s re-pointed to Intelsat 19 satellite
and subscribe through World Media International (WMI). WMI offer Greek Packages at great rates. Proeye can arrange to re-point the dish and install the set-top box
for subscribers at competitive rates.
Latest Globo T3 receiver, MPEG-4 and High Defnition with RF out and HDMI
Proeye are offering the latest Globo T3 receiver, MPEG-4 and HD with HDMI RCA and RF out. These receivers produce a high RF signal output that allows video distribution
to multiple TV points without requiring any signal amplification. The set-top boxed has PVR function to allow user to record movies to a USB hard drive or memory device.
July 2012
Poorly installed satellite receiving systems
We are attending to many more service calls than ever before. Some of the issues we are finding are poorly sighted satellite dish’s which are affected by trees,
cheap dish’s that break down really quickly, under-sized dish’s with inadequate gain to receive good performing signal, inappropriate selection of LNBF’s,
poorly aligned and installed dish’s, and an increasing number of interference from mobile broadband services requiring LNB replacement. Some of the interference areas included
Ivanhoe, North Balwyn and Kew.
It has been an interesting six month period which has also seen the Italian broadcast and other overseas programs shift transponders, some of our clients required receiver
replacement and satellite dish re-alignment as a result of the frequency change.
On a positive note, we are now using Azure Ku Satellite dish’s which are a strong competitor to the Jonsa satellite dish brand. We found the performance from an 85cm
Azure to be similar to the Jonsa, if not better. Azure is a world renowned brand providing quality dish’s at reasonable prices.
November 2011
Tactics from sneaky satellite installers
Be aware of sneaky satellite deals. A number of satellite installers are advertising a 7 satellite channels Italian deal, which the client only pays once.
To date there are only 3 Italian free to air channels (non subscription based) available. The channels are RAI International, Telepadre Pio and Telepace.
Other Italian programs are available through subscription from World Media International.
1 March 2011
VCAT win for satellite dish installation
Received final decision from VCAT approving the proposed Satellite Dish installation and Darebin Council to issue the Permit and endorse the plans. We are delighted
the satellite dish can be installed and anticipate that Darebin Council will improve their policy and planning assessment procedures to be fair, and equitable. VCAT Ref No P3041/2010
1st February 2011
Following submission made to VCAT appealing council decision to refuse to issue a permit, the communications channels between City of Darebin and Proeye have opened
as a result. The proposed location of the satellite dish on the garage has been re-assesed by Council following a site visit and submission of amended Plans to VCAT
and Council, with a high possibility of Council approving that proposed garage rooftop installation with some minor alterations. The final assessment and direction rests with VCAT.
19 December 2010 - Planning Permit refused by Darebin Council, now the decision rests with VCAT
Planning permit denied for proposed satellite dish installation by City of Darebin
One of our Preston clients were refused a Planning Permit by the City of Darebin after 8 months of providing additional information. The application for Planning
Permit began in February 2010. Neighbours were consulted and with their agreement on the proposed location an application was made to council to seek approval
to install the dish on the proposed flat garage roof. Council refused the application on the basis that it will have a negative impact to the amenity. It suggested that installing
the Satellite Dish on the house roof or on the ground will reduce the impact. Council representatives did not visit the site and have not considered that their suggested
roof top or proposed ground installation in this case will be more detrimental to the amenity, the use of the land and makes it increasignly unsafe for the satellite dish to
be maintained by service people. Invitation was made on the 3rd November 2010 to Vince Fontana now the former Mayor of the City of Darebin to meet and discuss the
issues. No response was received.
11 December 2010 - WiMax interference is not the only cause of interference!
WiMax increasingly causing interference
WiMax and other terrestrial signals are increasingly causing interference. Problems with satellite reception is being reported in the northern suburbs of Melbourne.
Latest cases we resolved were in Bundoora and Fitzroy. The user experiences a pix-elating picture with the sound from time to time making high pitched noises.
Upon analysing the received signal we identified the interfering signals and applied a solution to the clients satisfaction.
4 December 2010 - RAI International can be received by using a small satellite, but not for long
Sneaky installers sold small Ku Band satellite dish for temporary Ku band Italian pay TV that broadcasted free to air for a while
RAI International can be received from the Intelsat 8 satellite by using a small pay tv satellite dish. The signal content is normally encrypted as it is part of pay TV service.
Buyer’s beware that satellite installers may be installing satellite equipment to specifically receive this temporary free to air broadcast which will soon come to an end!
19 December 2009 - Notice to grant a Planning Permit after 12 months to our Hadfield Client
Proposed satellite dish permit granted for city of Moreland resident in Hadfield after 12 months from application.
We received from the City of Moreland a Notice of decision to grant a planning permit for us to install a satellite dish of 2.4 meters in diameter after a 12 month wait.
The notice to grant a planning permit was issued on the sound evidence to support the location and installation particulars. As part of the planning application process
an analysis of the property was undertaken to select a suitable position for the proposed satellite dish which to place minimal impact to the amenity, to the use of the land,
and be installed in a safe and secure area.
Three objections were lodged by neighbouring property owners expressing concerns about the particular location of the dish, devaluation to their property and visibility
of the dish to habitable rooms. We responded to council regarding the concerns raised by the objectors by lodging another report which identified the concerns to
be frivolous, as our investigations identified the three objectors had past issues with our client and there was no supporting evidence of the claims made in their objections.
Moreland Council assesed the objections against our reports and decided to issue a permit. The outcome proved that the amenity was not detrimentally affected, and enforced
the issue that Councils should not refuse a permit on the basis that a neighbour objects the proposal without any sound material demonstrating the affect of a large satellite
dish has on the amenity, public safety, security, the use of land, and liveability. Upon receiving the Notice to grant a permit, neighbours in support of the satellite dish installation
also expressed their gratitude that the client was able to proceed.
May 2016
